What are your processing times?*
Embroidery Kits: 1-3 working days
Greetings Cards: 1-2 working days
*If you need something urgently let us know and we will do our best to help if possible!
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How much does shipping cost?
UK, Isle of Man and Channel Islands*
Standard Shipping: Royal Mail Second Class (delivery aim 2-3 working days)
Orders under £6: £0.90
Orders £6 to £14.99: £2.50
Orders £15 and over: FREE
*We are really sorry but unfortunately due to the new EU product safety rules (GPSR) that came into effect on the 13th December, we are currently unable to ship to Northern Ireland
Express Shipping: Royal Mail First Class (next working day delivery aim)
Orders under £6: £1.70
Orders between £6 and £14.99: £3.50
Orders over £15: £1.00
USA
Following the end of the $800 de minimus exemption on the 29th Aug 25, which means that tariffs are now applied to parcels, we are now posting exclusively using Royal Mail’s PDDP (Postal Delivery Duties Paid) service. All tariffs are included in the prices below, ensuring that there will be no additional duties charged on delivery.
Royal Mail International Standard (delivery aim 5-7 working days)
Orders under $20.30: $9.75
Orders between $20.30 and $77.00: $13.50
Orders between $77 and $114.90: See below
Royal Mail International Tracked (delivery aim 5-7 working days)
Orders under $20.30: $16.50
Orders between $20.30 and $77.00: $20.00
Orders between $77 and $114.90: $28.10
Orders between $114.90 and $176.25: $32.40
Orders between $176.25 and $271.15: $40.70
Orders over $271.15: $52.50
Canada, Australia, New Zealand, Switzerland, Norway, Iceland, Japan and Hong Kong
Royal Mail International Standard (delivery aim 5-7 working days)
Orders under £35 £6.50
Orders £35 and over FREE
Royal Mail International Tracked (delivery aim 5-7 working days)
Orders under £75 £11.00
Orders £75 and over FREE
Do you ship to the countries not shown above?
Unfortunately following the introduction of the new EU safety rules (GPSR) that came into effect on 13th Dec 2024 we are currently unable to post out to EU countries.